Privacy policy

Last updated: May 19, 2025

This Privacy Policy explains how Desert Bonsai (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit or purchase from our website 5tzsum-du.myshopify.com (the "Site") or otherwise use our services (collectively, the "Services"). "You" and "your" refer to anyone who accesses or uses the Services, including customers and visitors.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we update it, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources. The type of information we collect and how we use it depends on how you interact with us.

In addition to the specific uses described below, we may use information about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms of service, and protect our rights and those of our users.

What Personal Information We Collect

We collect different types of personal information depending on how you use the Services. "Personal information" means information that identifies or relates to you.

Information We Collect Directly from You
You may provide us directly with information such as:

  • Contact details (name, address, phone number, email)

  • Order information (billing and shipping addresses, payment confirmation)

  • Account information (username, password, security questions)

  • Customer support information (messages or other communications you send us)

Providing some information is optional, but not providing it may limit your ability to use certain features.

Information We Collect about Your Usage
We may automatically collect information about how you interact with the Services (“Usage Data”) through cookies, pixels, and similar technologies. This includes device details, browser info, IP address, and other interaction data.

Information We Obtain from Third Parties
We may receive information about you from third parties, such as:

  • Shopify and related vendors who support our Site

  • Payment processors to complete transactions

  • Online tracking technologies used by us or third parties

All such information is treated according to this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: To fulfill orders, process payments, manage your account, handle shipping and returns, and enhance your shopping experience. Shopify may also process information as described in its Privacy Policy.

  • Marketing and Advertising: To send promotional communications and tailor advertising on our Site and others.

  • Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity. Please keep your account credentials secure and contact us immediately if you suspect compromise.

  • Communication and Service Improvement: To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and Services, run analytics, and personalize ads. For details on Shopify’s cookie use, see Shopify Cookies Policy.

Most browsers accept Cookies by default, but you can adjust your browser settings to remove or block them. Blocking Cookies may affect your experience or the functionality of some Services.

Our Site recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain data uses. For more, visit globalprivacycontrol.org.

How We Disclose Personal Information

We may share your information with:

  • Vendors or service providers assisting us (payment processors, shipping partners, customer support, etc.)

  • Business and marketing partners who use your data according to their privacy policies

  • Third parties you consent to, such as social media widgets

  • Our affiliates or within our corporate group

  • Legal authorities or in business transactions (e.g., mergers)

We do not use or disclose sensitive personal information without your consent.

Third Party Websites and Links

Our Site may link to third-party sites. We are not responsible for their privacy or security practices. Please review their policies if you visit those sites.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children under 16. Parents or guardians can contact us to request deletion if they believe we have collected such data.

Security and Retention of Your Information

No system is perfectly secure. We recommend avoiding sending sensitive info through insecure channels. We retain your personal information as long as necessary for the purposes described, or as required by law.

Your Rights

Depending on where you live, you may have rights including:

  • Accessing your personal information

  • Requesting correction or deletion

  • Receiving your data or transferring it (portability)

  • Restricting or withdrawing consent to processing

  • Managing communication preferences

You can exercise these rights via the Site or by contacting us. We may need to verify your identity before acting on requests.

Complaints

If you have concerns about how we handle your data, please contact us. You may also lodge complaints with your local data protection authority.

International Users

Your personal data may be transferred, stored, and processed outside your country, including countries without the same data protections. Transfers from Europe use recognized safeguards such as Standard Contractual Clauses.

Contact

For questions or to exercise your rights, contact us at:
Email: bonsairoots@yahoo.com

 

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